Pioneer Support
ARTEC IT Solutions AG is Pioneer's high tech center in Europe and exclusive distributor for archiving products in Germany. We supply the entire product range of PIONEER industrial-, professional and multimedia devices. This includes service and support of these products.
Information on service and delivery programs is available at:
ARTEC Computer GmbH
Robert-Bosch-Str. 38
D-61184 Karben
for direct queries by telephone, fax or E-Mail use:
Telephone: |
+49 6039-9154-0 |
Fax: |
+49 6039-9154-54 |
E-Mail: |
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Pioneer Hotline
Our experienced and knowledgeable staff in our support center helps by answering 1,500 phone calls and 2,000 e-mails on average per month. We are glad to take your call Mondays through Fridays from 09:00 AM to 06:00 PM - just dial
Outside of this timeframe you can reach us by E-Mail or fax at
