Products and Solutions
 EMA® Mail
 EMA® Cyber Defense
 EMA® Print
 EMA® Scan
 EMA® File
 EMA® Voice
EMA® for SAP Solutions
 SAP Metadata
 SAP Live Migration
 SAP Scan
 S/4 HANA Relief
ARTEC SMART Integration Tools
Firegate VPN
eDiscovery Solutions
Case Management
VSTOR® Vault
 Product Details
 Object Storage
ARTEC Cloud Solutions
 Cloud Models
 Managed Services
 Microsoft 365
Todo a la vista
Mailserver migration
Microsoft 365 tips
EMA® es simple
Formato de datos
Seguro de inversión
Solución EMA®
Medios de almacenamiento
Concepto de seguridad de datos
Protection Against Cyber Attacks
Big Data - Knowledge is Power
Productos y soluciones
Software Architecture
Single Sign-On
Folder Synchronization
Búsqueda completa de textos
Backup y Recovery
ANA Server
Trusted EMA®
Hot Standby
Digital Signatures
Attributes and Metadata
Department archives/Linking
Federated Search
Archivo retrospectiva
WAN Synchronization
EMA® DeDup Server
EMA® App
Outlook extension
Good to Know
Archivo de conformidad legal
Protección de datos
¡Razones por las que WORM no es una solución!
El gran engaño de los certificados
Stubbing (no) es una solución
Quien usa EMA®
Porque archivar
Porque appliance
Dealing with private e-mails
Laws and Regulations
Leyes y normativas
General Data Protection Regulation (DSGVO)
Right to be "forgotten"
Prensa y Actualidad
Ferias y Eventos
Notas de prensa
Espejo de prensa
Comerciales de venta
Programa de Partner
Portal de Partner
ARTEC Product Trainings
ARTEC Promotional Program
ARTEC Expert Network
Consulting Services
Technical Consulting
Software Development
Software Subscription & Warranty
Product Support
Green responsibility
Where to Find Us
Job Openings
Terms and Conditions
Protected Trademarks and Patents
Información para inversores
Privacy Policy

Managed Services

Let Us Take Care of Maintenance: ARTEC Managed Services

Take advantage of our Managed Services and let ARTEC or its certified partners help when you need assistance. In addition to our secure cloud solutions, you can make use of our new remote administration services, available as part of a separate maintenance contract. With our Fully Managed Remote Service, you can pass routine maintenance and monitoring over to ARTEC's support and engineering teams. This is useful for organizations wanting to keep corporate data in-house while taking advantage of the low maintenance overhead that cloud services can provide.

Our services range from helping customers with the initial installation or performing imports of existing data to providing comprehensive fully managed services with health monitoring and reporting. Whether your ARTEC solution is hosted on premise or in the cloud: we will gladly tailor our services to your needs.

Managed Services

Managed Services at a Glance

  • Installation (on premise or in the cloud)
  • System configuration
  • System management
  • System monitoring and hardware health monitoring
  • Data availability and consistency monitoring
  • System updates
  • Monthly system reports
  • Maintenance contracts (on premise or in the cloud)
  • Professional services
  • Scan workflow customizations
  • Advanced installation services
  • Full managed service
  • Remote services
  • Import and export assistance
  • Custom development and integration services (e.g. import software customization)
  • eDiscovery Services
  • Certifications for storage solutions and mail servers
  • Technical and sales trainings