Products and Solutions
 EMA® Mail
 EMA® Cyber Defense
 EMA® Print
 EMA® Scan
 EMA® File
 EMA® Voice
EMA® for SAP Solutions
 SAP Metadata
 SAP Live Migration
 SAP Scan
 S/4 HANA Relief
ARTEC SMART Integration Tools
Firegate VPN
Case Management
제품 자세히 보기
 Object Storage
ARTEC Cloud Solutions
 Cloud Models
 Managed Services
 Microsoft 365
Mailserver migration
Microsoft 365 tips
쉬운 EMA® 사용
데이터 포맷
투자 보호
EMA® 접근
스토리지 기술
데이터 보안 개념
Protection Against Cyber Attacks
Big Data - Knowledge is Power
Software Architecture
싱글 사인온
Folder Synchronization
사용자 접근
전문 검색
백업과 복구
ANA Server
Trusted EMA®
Hot Standby
Digital Signatures
Attributes and Metadata
Department archives/Linking
통합 검색 / 전자증거개시
기존 메일 아카이빙
WAN Synchronization
EMA® DeDup Server
EMA® App
Outlook extension
추가 정보
법적 컴플라이언스 아카이빙
개인정보 보호
왜 WORM은 솔루션이 아닌가
인증서에 관한 엄청난 거짓말
Stubbing – 솔루션이 아님
누가 EMA를 사용하고 있는가?
아카이빙에 관심가져야 하는 이유
어플라이언스의 혜택
Dealing with private e-mails
Laws and Regulations
법과 규정
General Data Protection Regulation (DSGVO)
Right to be "forgotten"
기사 및 뉴스
전시회와 이벤트
언론 기사
기사 리뷰
파트너 프로그램
파트너 포탈
ARTEC Promotional Program
ARTEC Expert Network
Consulting Services
Technical Consulting
Software Development
Software Subscription & Warranty
Product Support
회사 연혁
Green responsibility
Where to Find Us
Job Openings
이용 약관
Protected Trademarks and Patents
투자자를 위한 정보
Privacy Policy
회사 정보

Managed Services

Let Us Take Care of Maintenance: ARTEC Managed Services

Take advantage of our Managed Services and let ARTEC or its certified partners help when you need assistance. In addition to our secure cloud solutions, you can make use of our new remote administration services, available as part of a separate maintenance contract. With our Fully Managed Remote Service, you can pass routine maintenance and monitoring over to ARTEC's support and engineering teams. This is useful for organizations wanting to keep corporate data in-house while taking advantage of the low maintenance overhead that cloud services can provide.

Our services range from helping customers with the initial installation or performing imports of existing data to providing comprehensive fully managed services with health monitoring and reporting. Whether your ARTEC solution is hosted on premise or in the cloud: we will gladly tailor our services to your needs.

Managed Services

Managed Services at a Glance

  • Installation (on premise or in the cloud)
  • System configuration
  • System management
  • System monitoring and hardware health monitoring
  • Data availability and consistency monitoring
  • System updates
  • Monthly system reports
  • Maintenance contracts (on premise or in the cloud)
  • Professional services
  • Scan workflow customizations
  • Advanced installation services
  • Full managed service
  • Remote services
  • Import and export assistance
  • Custom development and integration services (e.g. import software customization)
  • eDiscovery Services
  • Certifications for storage solutions and mail servers
  • Technical and sales trainings